Privacy policy

SabaGo is a delivery platform operated by MaxDeals (KvK 96472499), Duizendguldenkruid 3, 3137WB Vlaardingen, the Netherlands. Contact: support@sabago.app.

SabaGo is an order and delivery platform for the island of Saba. SabaGo is a trading name used by MaxDeals for this platform, it is not a separate legal entity.

In this policy, “we” and “SabaGo” mean MaxDeals. “You” means anyone who uses sabago.app, whether you order food, cook it, deliver it, or apply to work with us.

If you have a question about your data, email support@sabago.app. We answer every message ourselves.

We collect only what we need to get an order from a kitchen to a door.

When you create an account

Your name, email address, and phone number. We need your email to sign you in and to send you order confirmations, and your phone number so the restaurant or the rider can reach you if something about your order is unclear.

When you place an order

What you ordered, the delivery location you picked on the map (a set of coordinates, and optionally a landmark note you write yourself), any notes you add for the kitchen or the rider, the time, the price breakdown, and the tip. Saba has no usable street addresses, which is why we ask for a pin on a map rather than an address.

When you pay

Your card details go straight to Stripe, our payment processor. We never see or store your full card number. We store only the payment status, the amount, and a Stripe reference so we can issue a refund if something goes wrong.

When you deliver for us

Your name, contact details, vehicle type, licence and insurance details, the deliveries you completed, and what you earned. We ask for proof of insurance because you are carrying our brand on your bag.

When you cook for us

Your restaurant details, your menu, your opening hours, your bank details for payouts, and the orders placed through SabaGo.

When you apply to become a partner

Whatever you type into the form at sabago.app/partners: your name, contact details, village, and the details relevant to your application. We use it only to contact you about that application. If you join a waitlist for a vertical that has not launched yet, such as pharmacy, groceries or parcels, that signup is only your contact details, and we keep it only to email you when that vertical opens up.

When you just visit the site

A session cookie so you stay signed in, and a cookie that remembers the delivery location you chose so you do not have to set it again. Our on-site analytics are cookieless and do not track you across other websites. We do not use advertising cookies.

Only the people and services that need it to make an order work.

• The restaurant you ordered from sees your first name, your order, and your notes. It does not see your exact delivery pin, our commission, or what the rider earns.
• The rider delivering your order sees your first name, your phone number, your delivery pin, and any note you left. Once the delivery is complete, the rider loses access.
• Stripe processes payments. Resend sends our emails. Supabase hosts our database. Vercel hosts the website. Each of them handles data on our instructions only.
• Nobody else. We do not sell your data, we do not rent it, and we do not share it for advertising.

We will hand over data if the law requires it, and we will tell you when we are allowed to.

Order data for as long as our tax and accounting obligations require. Account data for as long as you have an account, plus a short grace period if you change your mind. Partner and waitlist applications for 12 months after we decide, so we can come back to you if something opens up. Anything else, no longer than we need it.

You can ask us to show you the data we hold about you, to correct it, or to delete it. You can ask us to stop sending you email that is not about an order you placed. You can ask for a copy of your data in a portable form.

Email support@sabago.app and we will respond within 30 days, usually much sooner. We may ask you to confirm who you are first, so we do not hand your data to someone else.

If you think we have handled your data badly, tell us first so we can fix it. You also have the right to complain to the relevant data protection supervisory authority for the Caribbean Netherlands.

Every table in our database has row level security, which means a query can only ever return the rows that belong to the person asking. Payment details never touch our servers. Our staff accounts have roles, so someone who dispatches orders cannot see financial data.

No system is perfect. If something goes wrong that puts your data at risk, we will tell you and the authorities as quickly as we can.

SabaGo is not for children. You need to be 18 or older to hold an account or to ride for us. If we learn we are holding a child’s data, we delete it.

If we change how we handle your data in a way that matters, we will say so on this page and, if it is significant, by email. The date at the top always tells you when this version took effect.

MaxDeals
Duizendguldenkruid 3, 3137WB Vlaardingen, the Netherlands
support@sabago.app